![]() ![]() I'm fully updated and all is well, but it was a bit of a process for no apparent reason other than computers have a mind of their own and get all wonky sometimes. ![]() which saved a lot of frustration and time "THANK GOODNESS". Uninstalling and reinstalling the Creative Cloud desktop app may help you fix the problem. When you run it and click the install button, it simply runs the HyperDrive installer included with the Adobe Creative Cloud App, and points it to the driver.xml inside the Install. Unfortunately, if the app gets corrupted, you won’t be able to install new Creative Cloud apps. NOT totally sure what finally allowed the new download of Creative Cloud to work but it did without having to delete the actual apps. This is because Adobe generally recommends that you do not uninstall the Creative Cloud desktop app. *to note I went through this process a couple of times with a number of re-boots of the system completely unplugging and resetting PRAM and SMC all that stuff that you can find the info for on apple/support and other google searches. Go to Applications > Utilities and delete Adobe Application Manager, Adobe Creative Cloud and Adobe Installers folders Run that again to make sure that remaining files are removedģ. Use the Adobe Creative Cloud Cleaner Tool to clean all (NOT just Creative Cloud).Ģ. I followed the procedures listed above:ġ. Hi, sminardo Yes my creative cloud is working and hasn't given me any more warnings of being corrupt or non-existent. On May 14, 2019, some Creative Cloud users received emails from Adobe stating that licenses to previous versions of Creative Cloud applications had been.
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